Intouch enables organisations to manage 1:1 personalized mobile communications at scale - no other platform has this capability.
Discover how intouch can increase revenues by offering superior mobile experiences
Over 90% of customers surveyed prefer text engagement with retailers ahead of phone call or email. (GSMA)
Reduce the cost of that all important second purchase from a new client. Use powerful powerful brand based onboarding incentives delivered directly to the mobile, ready for use.
Enable brands to send brand and product visuals, personalized for each customer and 100% of your messages are viewed. (MobileSquared 2022)
Create rewards and loyalty incentives delivered visually and instantly. Encourage retail activity among your customers.
Encourage 2WAY chat with clients, talented sales teams will sell more at a keyboard than behind a counter.
Use QR codes, and retail rewards to encourage in-store shoppers to register as interested connected shoppers. There is enormous long term value in building your opted in mobile customer numbers.
Discover how intouch can work for your e-commerce business
See second purchase costs drop 600% in 30 days just by offering a branded free shipment on second purchase to new customers.
Reactivate the interest of customers who have gone quiet with powerful marketing capabilities. Use proven tools to reach inactive customers.
Create powerful sales campaigns that convert your customers. Reach inactive customers, harnessing conversion rates as high as 20%.
Most purchasing decisions start by searching memory, not Google. Enable 100% of the brand to be seen, reinforcing brand recognition.
Share visual marketing content of your new products directly to your customer's phone. Keep top of mind in your customer's buying journey.
Share targeted promotions to your customer base, offering a Tap2Buy one tap purchase link. Make sales with no login required - a zero friction checkout.
Enable loyalty passes to be stored in customer's native digital wallets with Add2Wallet. Push unlimited, targeted messages to your loyal customers.
Automate your customer journey to send multiple reminders of the products left in their cart. Create special offers to encourage customers purchase.
Increase your conversion rates with Tap2Buy, an entirely frictionless, one tap mobile checkout.
Online sales is all about efficiency, data and automation. Deliver no-code function to automize all aspect of your customer journey.
Discover how intouch can work for your not-for-profit business
Send emotionally charged visual messaging to consistently deliver higher revenue per donation.
Integrate your marketing campaigns with existing stakeholder and customer data that has previously been built and segmented.
Enable a simple, immediate single tap call to action and track donations with a unique Tap2Donate link.
Use opt ins, scannable QR codes, keywords and auto-responses to easily register and collect information of new interested parties.
Easily implement text message marketing into your organisation. Start productively using it within the day.
Discover how intouch can work for your finance business
There is no guarantee emails will be seen. Likewise with traditional post. Use rich messaging to present relevant marketing direct to your customers to achieve an 100% view rate and receipted delivery.
Promote special offers, update and engage with your customers with regular communications. Ensure that you are always top of mind for your customers, knowing that 100% of your communications will be seen.
Send branded welcome message packs directly to your customer's phone. Share passes, wallets and links for under 35c per engagement.
Reduce friction to motivate and guarantee a mobile response to your call to actions. Enable your marketers to deliver call to actions that require just one tap.
Automate and integrate all SMS and MSS messaging with your existing CRM and customer service systems.
Reduce costs with the guaranteed results that text message marketing brings. Use powerful visuals, wallets and active links, delivered for as little as 25c.
Discover how intouch can work for your insurance business
Implement a fully 2way system, enabling the insured to send and track messages. Tie directly related messages and images to specific claims.
Share a Tap2Renew link for a one tap payment for renewals using the Tap2Pay commerce platform via text.
Promote specials, sales and products to your customers. Rest assured that 100% of your communications and their updates will be seen.
Confirm renewals with an Add2Wallet certificate of currency pass. Enable free push messaging, geo and calendar reminders to an active directory.
Easier to use than email, train your organisation in the morning and start sending messages to your customer base the same day.
Enable receivers to renew their insurance in just one tap with a Tap2Renew link embedded in messaging. Automate confirmation of insurance details and deliver as an Add2Wallet pass.
Discover how intouch can work for your travel or hospitality business
Visual messaging to confirm a booking builds excitement. Attach booking information to an Add2Wallet pass for easy access. Push automated geo and calendar reminders to the pass for free.
Delivery emotionally powerful visuals directly to your customer's phones with a frictionless call to action to increase bookings.
Share offers and promotions with your loyal customers with powerful visuals and a personalized Tap2Book link. Track replies and conversions to the individual level.
Offer and confirm travel insurance with a visual text message. Include a link to the PDS and confirm insurance details with a wallet pass for reference during travel.
Discover how intouch can work for your utilities business
Speed up payment collection by sending MMS or SMS invoices including a Tap2Pay link to your customers.
Notify your customers of service and plan changes in real-time. Rest assured that 100% of your messages will be seen.
Be proactive in sending outage notices to your customers via text. Save customer service resources by scheduling notifications for planned outages and responding to queries about unplanned outages.
Deliver a utility passport with key active links and important customer information with Add2Wallet. Enable unlimited push messaging and improved access to your customers.
Discover how intouch can work for your airline business
Deliver ticket information as an SMS with an Add2Wallet boarding pass. Include key contact information on the passes and push messages to active users.
Build automated sales receipts to deliver SMS confirmations to your customers before their flight.
Use an API to automate schedule and flight changes and delays. Be proactive to your customers with real-time messaging communications.
Provide your loyal customers with a digital loyalty card that can be stored in their own digital wallet. Update passes and points, push unlimited messages and trigger automations.
Encourage customers to purchase upgrades and give immediate responses using 2way text messaging and engaging visual offers.
Build enticing visual offers with a call to action to purchase through a Tap2Book link.
Deliver special offers directly to your loyal customer's phone with a fast, seamless checkout using cash or points with Tap2Buy.
Discover how intouch can work for your public sector business
Know that your communications will be viewed with assured reach. 100% of messages are seen directly by their recipients.
Design, check and send messages within minutes. Rest assured that over 90% of your communications will be opened within 3 minutes.
Create direct messaging that is visual, personal and unique to each individual recipient. Mandatory reporting and billing can be produced faster and delivered instantly.
SMS is known to have the broadest communication reach. In the post-pandemic world, mobile now has effectively the same delivery ubiquity reach as SMS with the added visual messaging.
Reduce friction using Tap2Pay link collections and payments with a one tap accelerated checkout.
Personalized communications current delivered by mail can be sent visually. Deliver faster and greener government communications digitally.
Text is already the preferred channel for flood, fire, evacuation and other emergency notices. Multimedia inclusion to messaging will enable more detailed information the keep the population better informed and reduce strain on service.
Know that your organisation can design and send messages instantly and have 100% of them viewed.
Discover how intouch can work for your gaming industry business
Users may have notifications turned off or deleted the app. Using powerful visual tools, encourage your inactive users to return.
Not all customers wish to download an app. Enable powerful visual messaging to be sent directly to their phone with a unqiue Tap2Bet link as a call to action.
Share special events and notifications to users instantly. 100% of registered customers can be contacted within minutes. 100% of communications will be sent and seen.
Replace existing physical membership passes and welcome packs with personalized visual packages delivered directly to member's phone. Encourage members to store passes in their native digital wallet.
Automate, build and manage your mobile customer list with powerful contact tools. Manage GDPR requirements and active preferences of contacts.
Automate push messages to trigger when arriving at a venue, offer an additional incentive, or just say thank you when they are leaving.
"We have been so fortunate to have access to the expert team at MobileDigital and the amazing intouch SaaS platform. This channel was new to our marketing mix and with the guidance and generosity from the team, it has proved to be an effective way to not only fundraise but communicate with our community to offer support when they need it. The platform itself is easy to use and the integration with Canva has made my life easier and helped HeartKids deliver effective MMS campaigns. We are excited to see how using intouch can further grow our reach and engagement with our community. "
Dianna Crisp Digital Strategy & Marketing Manager, HeartKids
"Pet Circle has been working with Mobile Digital since 2017, they help us to deliver personalised text messages in a very efficient way! Besides that, their support has been always helpful, allowing us to expand our strategies and think outside the box! I highly recommend MobileDigital."
Michael Frizell Founder and CEO, PetCircle
"MobileDigital continues to prove themselves to be a very technically capable organisation with a strong understanding of the day to day challenges of data driven retail.
The company has developed an industry leading mobile customer engagement platform that focuses on the mobile customer experience, and has an outstanding commitment to customer service and support.
I am very happy to recommend MobileDigital. "
Sven Lindell Chief Digital and Marketing Officer, The Winning Group
"I have worked with MobileDigital's SaaS messaging platform since 2017. Their innovative technology empowers brands by allowing them to extend their experiences directly into the hands of customers - anywhere, anytime. We were able to create distinctive and differentiated campaigns with high performing commercial outcomes. I have also run many, many campaigns and have always been blown away by how professional and reliable their team have been. I continue to recommend intouch to my extended professional network."
James Kerridge Head of Marketing & Digital, Bailey Nelson.
"Lite n’ Easy has been using the SMS and MMS services provided by intouch for critical customer communications for several years now and we have always found the platform to be affordable, reliable and very effective."
Simon Northfield Head of Marketing, Lite n' Easy
"MobileDigital is an organisation that is passionate about the power and potential of mobile messaging and the role it can play in providing the next generation of customer journey. I have followed their progress since becoming a client in 2015. The company continues to innovate and consistently deliver customer centric technology that allows you to maintain one-on-one relationships with thousands of customers. I think they will go a long way!"
Dean Taylor Founder Cracka Wines, CEO Kaddy
Build your brand, offer better user experiences for mobile clients and optimize engagement with your mobile customers